Home Package

Simply choose one of our flexible du Home plans and we'll manage everything else, including moving your services over from your current provider.

Yes, you can, but do note that you’ll get bills from both your current provider and us.

Once your commitment period ends, you will be automatically moved to our monthly du home plan with monthly charges increase of AED 20. For example, if you’re subscribed to our du Home Starter Plan for AED 389/month during the commitment period, you will be automatically moved to du Home Starter monthly plan with monthly charges of AED 409/month after the commitment period.

If you’d like to continue to enjoy the same monthly charges after the commitment period, you’ll need to renew your contract. For example, if you’re subscribed to our du Home Starter Plan for AED 389/month, you’ll need to renew this contract before the end of the commitment period so that you continue to enjoy paying only AED 389/month.

Apart from the monthly subscription fee (which might be prorated for the first month), you’ll see an activation fee of AED 200 and a deposit fee of AED 200. Please note, if you sign up for auto-payment using your credit card, you don't have to pay the AED 200 deposit. Also note, once you cancel auto-payment, you’ll be asked to pay the full deposit amount.

Yes, customers can migrate from their current home plans by:

• 1) Online: Login to My Account, pin the location they live in, select the package and submit the request online.
• 2) du Shops: Alternatively they can also visit one of our du stores across UAE and apply for the same.
• 3) Contact Center: Customer can also Move to the New Home Plans by calling our Contact Center on 800 155.

The limited time offer will be valid for 3 months from the date of activating your Home Basic plan.

At the end of the 3-month period, your Home Basic charges will be AED 529/month.